To book one of our accommodations, you can do it through the website or by calling us. If you have any questions about the apartments or about which apartment to choose, call us and we will be happy to help you.
To make any modification or proceed to cancel a reservation, call us at our contact number +34 683 29 28 38 and we will carry out the corresponding procedures.
The entrance or check-in time to the apartments is from 4:00 p.m. to 9:00 p.m. If you arrive at a different time than those established, we ask you to notify us well in advance so that we can manage the entrance to the accommodation. For arrivals after 9:00 p.m., an additional surcharge of €30 will be applied. If the entry occurs after 12 midnight, the surcharge will be €60.
Many of our apartments have an autonomous entrance. For accommodations where key access is required, our Basquelidays staff will contact you to hand over the keys to the apartment.
You can accommodate your pet in almost all of our accommodations, except for the following: Villa Elisa, Ama Guadalupekoa, Jaizkibel, Loft 1 and Loft 2.